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Source : IBM
Type of survey : Survey of 1,500 change management executives
Date : Oct 2008
IBM survey in the success / failure rates of “change” projects finds;
- Only 40% of projects met schedule, budget and quality goals
- Best organizations are 10 times more successful than worst organizations
- Biggest barriers to success listed as people factors: Changing mindsets and attitudes – 58%. Corporate culture – 49%. Lack of senior management support – 32%.
- Underestimation of complexity listed as a factor in 35% of projects