Knowledgebase

“Those who cannot change their minds cannot change anything.” ― George Bernard Shaw

Management

Study on service lifecycle management
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Authenticity is the key to successfully leading change
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Avoiding demographic cliques builds stronger teams
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When good leaders turn bad: the dual face of narcissistic leadership
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Marketing

Out of sight out of mind? Study shows how non-consumption shapes desire
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Retail pricing strategies: Do consumers prefer Deep Discounts or Everyday Low Prices?
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High quality or poor value: When do consumers make different conclusions about the same product?
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No holes in Swiss online networking theory
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Finance and Accounting

Counting Up the Effects of Sarbanes-Oxley — HBS Working Knowledge
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Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers — HBS Working Knowledge
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The cost of doubt: Research examines competing mindsets in entrepreneurship
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Cost of Capital Dynamics Implied by Firm Fundamentals — HBS Working Knowledge
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Comparing the Cash Policies of Public and Private Firms — HBS Working Knowledge
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Operations

Managing the Family Business: Survival’s Secret Sauce — HBS Working Knowledge
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Hang up or hold on?
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Transforming Manufacturing Waste into Profit — HBS Working Knowledge
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The Task and Temporal Microstructure of Productivity: Evidence from Japanese Financial Services — HBS Working Knowledge
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Turning Employees Into Problem Solvers — HBS Working Knowledge
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IT Staffing

Delivering large-scale IT projects on time, on budget, and on value.
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Why Business IT Innovation is so Difficult — HBS Working Knowledge
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Achieving success in large, complex software projects
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Rebalancing your sourcing strategy
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Why senior leaders are the front line against cyber attacks.
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